Terms and Conditions

May 2024

1. Introduction

Welcome to Rosharan Technologies Private Limited (“SuperFam”, “Company”, “we”, “our”, “us”, “SuperFam App”).  This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our product SuperFam, and visit our website superfam.app (collectively, "Services").  These Terms & Conditions (“Terms”, “Terms & Conditions”, "TnC") govern your use of our web pages located at https://superfam.app , and our app “SuperFam” on iOS AppStore and Google Android PlayStore - operated by Rosharan Technologies Private Limited. 

By accessing and using the SuperFam Android or iOS apps, or the website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any of these terms, you are requested to refrain from using or accessing the SuperFam app/s

2. Use of the App

(a) You are responsible for ensuring that your use of this website complies with all applicable laws and regulations (b) You agree not to engage in any unlawful, harmful, or unauthorized activities when using the website

3. Intellectual Property

(a) The content on this website, including text, images, videos, and logos, is protected by copyright and other intellectual property rights. You may not use, reproduce, or distribute this content without our explicit permission. (b) You may screenshot, download or print a copy of the website's content for personal, non-commercial use only

4. User Accounts

(a) To access and use the SuperFam app, you are required to create a user account authenticated with an OTP (one-time password) sent via SMS/WhatsApp to your phone number. 

(b) Your family members can send connection requests to you - identifying you uniquely via your phone number. 

(c) You can also send connection requests to other SuperFam users authenticated via their phone numbers OR to phone numbers yet to register on the SuperFam app.

(d) You can also create or join groups of family members - with each user authenticated via their phone numbers. You may be able to join groups where some members are not your direct connections on the SuperFam app.

(e) SuperFam is designed to be used between immediate family members and close ones. Please refrain from sending connection requests to unknown numbers. Persistent sending of connection requests that are denied or reported by the recipient may lead to the suspension or termination of your SuperFam account

(f) We reserve the right to terminate or suspend your account at our discretion if we believe you have violated these Terms and Conditions.

5. Communications

By creating an Account on our Service, you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link - included in all such communications. Alternatively - you can email us at support@superfam.app and request to be removed from any email/SMS/WhatsApp communications

6. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which can be accessed here : https://superfam.app/privacy Please review the Privacy Policy to understand how we collect, use, and protect your personal information.

7. Data Policy

We do not store any files, chats, images, or other information that you choose to upload on your SuperFam account. All such data is only stored on your device, as well as the devices of the family members who you have shared such data with.

All files and communication (including chats) between you and your connected family members & groups on the SuperFam app are end-to-end encrypted.

We do store specific data points including your phone number, email address, device ID, and other identifiers that help the app stay functional for your account. These are all encrypted with {}.

Assets stored on your nominee vault are also stored on our servers in an encrypted format - only accessible from the authenticated devices and SuperFam accounts of the family members you have designated to have access to your vault’s contents.

8. Limitation of Liability

(a) We strive to provide accurate and up-to-date information on this website, but we make no guarantees regarding the accuracy, completeness, or suitability of the information provided. You use the information on this website at your own risk. 

(b) We will not be liable for any direct, indirect, incidental, consequential, or special damages resulting from your use of or inability to use this website..

9. Links to Third-Party Websites

This website may contain links to third-party websites. These links are provided for your convenience, and we do not endorse or control the content on these websites. We are not responsible for the content or actions of third-party websites.

10.Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. It is your responsibility to review these terms regularly. Your continued use of the website after any modifications indicates your acceptance of the updated Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Karnataka, India, and any disputes arising from or related to your use of this website will be subject to the exclusive jurisdiction of the courts in Karnataka, India.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@superfam.app

Note

"SuperLock - Password Manager" app is completely owned by SuperFam (Registered entity: Rosharan Technologies Private Limited). These same terms & conditions apply to the "SuperLock - Password Manager"  app

Rosharan Technologies Pvt. Ltd.

#1207 /343 & 1207 /1/343/1, 9th MAIN, 7th SECTOR , HSR LAYOUT, BANGALORE, KARNATAKA 560102

Contact us

support@superfam.app

Copyright © 2024 Rosharan Technologies Pvt. Ltd.

Rosharan Technologies Pvt. Ltd.

#1207 /343 & 1207 /1/343/1, 9th MAIN, 7th SECTOR , HSR LAYOUT, BANGALORE, KARNATAKA 560102

Contact us

support@superfam.app

Copyright © 2024 Rosharan Technologies Pvt. Ltd.